Technical Lead (Data Applications and BI)

Salary: CHF 135'000 - 155'000 per year

Requirements:

• 6+ years of experience in data or BI engineering, with 2+ years as a senior technical lead in production support environments
• Demonstrated expertise in managing application and BI systems in Run/production contexts
• Strong experience with Microsoft Power BI, including dashboard and reporting operations
• Proven leadership in incident command and root cause analysis (RCA)
• Hands-on knowledge of monitoring and observability tools for application and BI stacks
• Experience in technical mentoring of engineers across multiple disciplines
• English language fluency at B2 level or above

Responsibilities:

• Serve as the senior technical escalation point for incidents across Data Applications, BI and visualization domains
• Lead P1/P2 incident resolution, own root cause analysis and coordinate fixes among cross-functional teams
• Define and maintain Run technical standards including monitoring, alert thresholds, runbooks and on-call processes
• Review and approve technical changes entering production, including application releases and dashboard/report updates
• Identify systemic reliability gaps, prioritize remediation and build an automation backlog for Run operations
• Mentor Data Engineers and BI Engineers, setting a high technical standard and advancing best practices
• Report on production health, RCA trends and reliability metrics to the Data Program Manager
• Drive adoption of observability and incident management best practices across teams

Technologies:

• AI
• Cloud
• Incident Management
• Support
• Power BI
• Snowflake

More:

Were looking for a Technical Lead to join our team in broader Zurich area, Switzerland in a hybrid working mode. You will work as part of an international delivery team operating in a complex enterprise IT environment. In this role, you will act as the senior technical authority for production health, reliability and incident resolution across application-layer data services and BI solutions. You will collaborate closely with Data Architects, BI Engineers, Data Reliability Engineers and other stakeholders to ensure resilience, performance and compliance for business-critical data systems and reporting platforms.

We offer/Benefits
- 5 weeks of vacation
- EPAM Employee Stock Purchase Plan (ESPP)
- Enhanced parental leave
- Extended pension plan
- Daily sickness allowance insurance
- Employee assistance program
- Global business travel medical and accident insurance
- Learning and development opportunities including in-house training and coaching, professional certifications, and courses

*All benefits and perks are subject to certain eligibility requirements
- Please note that any offers will be subject to appropriate background checks
- We do not accept CVs from recruiting or staffing agencies
- For this position, we are able to consider applications from the following:
- Swiss nationals
- EU/EFTA nationals
- Third-country nationals based in Switzerland with an appropriate work permit
- Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits

last updated 44 week of 2026