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Engineering Manager, Infrastructure - Infrastructure Platform

Change the way the world travels Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step. Team mission The Infrastructure Platform team builds, automates, and enhances the cloud and container-based platform and datastores that underpin every product team at GetYourGuide. We are "engineers for the engineers" — designing the abstractions, paved paths, and self-service tooling that let other teams ship safely and quickly without becoming experts in the underlying systems. Our stack is built on AWS, Kubernetes, and Istio. Our aim is to provide a reliable, opinionated platform that lets teams move fast, take risks, and experiment with confidence. Your mission Be responsible for all hiring and performance management topics on the Engineering side, helping your engineers reach their full potential Partner closely with your peers and stakeholders to shape the roadmap and portfolio allocation, and drive high-impact delivery Build and maintain opinionated paved paths and abstraction layers for mission teams Champion platform engineering principles and operational excellence across the wider engineering organization Your toolkit You have a strong sense of ownership, ensuring that technical and project plans are aligned with your stakeholders & team members for delivery Enjoy approaching complex topics with an open mind and eye for simplicity. Have a passion for people, supporting and coaching your engineers without going into micromanagement mode. Strong technical experience in a cloud native platform engineering environment Extras that give you an edge Experience working in a scale-up or high-growth environment, taking projects from zero to one and scaling them across an organization. Experience building platforms for 500+ engineer organizations Experience operating as a technical product manager/owner, particularly for internal platform products serving engineering customers How we’ll make your career journey extraordinary Annual personal growth budget and mentorship programs for continuous learning and development Work from anywhere in the world for 30 days per year A hybrid working approach with three days of in-office collaboration (Mon, Tue, Thur) and two days of optional at-home focus time Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events Monthly transportation and fitness budget Discounts for you, your friends, and family on GetYourGuide activities Language reimbursement program Health and wellness benefits And more… How to apply  Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via jobs@getyourguide.com. We are an equal opportunities employer Our commitment is that every qualified person will be evaluated according to their skills, regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. #LI-Hybrid

VP of Engineering

About the RoleAs VP of Engineering, you will be responsible for building, scaling, and operating a high-performing software engineering organization capable of reliably delivering Neural Concept’s ambitious product and technology roadmap.You will turn product vision into software reality, while ensuring our teams and culture scale sustainably — in quality, velocity, and people development.What you will doOwn engineering execution and deliveryEnsure predictable, high-quality delivery across product and platform initiativesTranslate product and technical strategy into realistic plans, milestones, and commitmentsIdentify risks early and manage trade-offs transparentlyStructure the engineering organizationEvolve team structures, ownership boundaries, and collaboration models as we scaleBuild and coach engineering managers and tech leadsContinuously adapt the organization to match company growthBuild strong and modern engineering processesEstablish lightweight, effective development processes that scale without bureaucracyLeverage the best of AI technologies to amplify our impact while maintaining small, agile teamsDefine and track the right engineering metricsGuarantee technical quality, reliability, and security in practicePartner with the CTO to uphold architectural principles and long-term technical healthDrive pragmatic approaches to technical debt, qulity testing, and operational excellenceCollaborate with GTM and deployment teams to guarantee smooth, secure deployments across diverse customer scaling scenariosCollaborate closely with leadership and customersWork together with Product, Research, Deployment, and LeadershipRepresent engineering in cross-functional and customer-facing discussionsAct as a key partner to the CTO, providing clear signals on execution, risk, and org healthWho you areYou are a senior engineering leader who combines strong technical judgment with operational excellence and a deep understanding of how organizations scale. You are product-minded, pragmatic, think in systems and understand how outcomes derive from how people work together.Proven experience leading software engineering organizations at scaleExperience scaling teams, at least x2 and 50+ engineersExperience managing managers and tech leadsA track record of managing delivery in fast-growing, low-process environmentsStrong technical credibilityBroad understanding of modern software architecture, infrastructure, and securityDeep understanding about modern AI technology for software engineeringAbility to engage deeply with engineers on design, trade-offs, and reliabilityComfort operating in AI- and data-intensive product environmentsProduct mindset and pragmatismAbility to balance speed, quality, and long-term sustainabilityUser-first and product mindedCalm decision-making under pressureOutcomes-focused, and not perfectionistA people-first leadership mindsetHigh empathy and strong communication skillsCommitment to growing others and building healthy teamsDrive and ownershipWillingness to take responsibility and make hard callsTrack record of inspiring others and building confidence in high-uncertainty environmentsWhat You GetWork with a world-class technology team – our engineers are top-notch, and we always aim for excellence.Benefit from a competitive salary and rewarding opportunities as we continue to scale.Thrive in a collaborative, multicultural environment where your work is visible and recognized.Develop professionally alongside talented colleagues who share knowledge freely and support one another.Make a global impact by helping customers shift to AI-assisted design, making innovation faster, smarter, and more sustainable.Balance life and work with a hybrid model and flexible hours—we care about results, not rigid schedules.We're proud to be an equal opportunity employer, and we're committed to building a diverse and inclusive environment where you can thrive.

Senior Engineering Manager, Grafana Frontend | Ireland | Remote

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Ireland, the Base compensation range for this role is EUR 133,600 - EUR 160,320. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Engineering Manager - Ubuntu Core

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring technical engineering manager to redefine the embedded Linux experience with the smallest, most secure, and most reliable operating system in the IoT market. This is an opportunity for a technical leader passionate about open source software, Linux, containers, security, and the developer experience, to shape the future of Linux from the smallest systems up to desktops. This challenging role demands a high degree of technical skill as well as high caliber for inspiring and driving people. Our mission is to allow everyone to build robust solutions in various fields including but not limited to IoT, automotive, and aviation using the next generation secure embedded Linux operating system in a simple solution. We define a reliable and secure set of device recovery mechanisms that enable device manufacturers to simplify and standardize the field operations for fleets of heterogeneous appliances. As an engineering manager, you’ll lead a team of strong software developers to design and implement Ubuntu Core system software on various CPU architectures, such as ARM, RISC-V, and X86. You will meet stakeholders, prioritize requests, plan the roadmap and ensure the team can deliver their goals. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution. The role entails Building and leading a distributed team of engineers through hiring, coaching, mentoring, feedback and career development Demonstrating sound engineering principles by directly contributing toward your team’s goals Coaching and mentoring team members with hands-on career development Effectively setting and managing expectations with other engineering teams, senior management, and external stakeholders Advocating and advancing modern, agile software development practices and helping develop and evangelize great engineering and organizational practices Contributing to a healthy, collaborative engineering culture in line with the company values Actively participating in the leadership team and collaborating with other leaders in the organisation What we are looking for in you Demonstrated competencies in embedded software development Strong skills in Golang, C++ and Shell A solid understanding of Linux and a modern GNU/Linux distribution, Debian or Ubuntu preferred Love for developing and growing people and have a track record of doing it Demonstrated ability of planning and executing to deliver high quality software in a timely manner Solid experience working in an agile development environment Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Professional written and spoken English with excellent presentation skills Nice-to-have skills Familiarity with an immutable Linux distribution, preferably Ubuntu Core Experience with multiple CPU architectures such as ARM, RISC-V Experience with Linux native containerization and security What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-REMOTE

Engineering Manager, RC Capital

RevenueCat removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40% of newly shipped subscription apps, we process $12B+ in annual purchase volume, and we help everyone from a solo dev in Brazil to the OpenAI mobile team understand and grow their revenue. We’re a remote‑first crew of 150+, spread across 25+ countries, and guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‑users (and help the developers behind them get paid), you’ll fit right in. The role: We're looking for an Engineering Manager to lead engineering for RC Capital - a zero-to-one team on the ground floor of a brand-new business line. You'll help design, build, ship, and support the infrastructure behind Early Payouts and whatever we build next: underwriting and risk monitoring, money movement and reconciliation, partner bank integrations, and fraud detection.This role blends the technical depth of our core Engineering Manager bar with direct exposure to financial products — factoring, underwriting, risk, banking integrations — so a background in fintech, financial services, or a related regulated/risk-sensitive domain is essential. Please note: although we're fully remote, this team is based across US and European time zones, so there's some expectation of overlap in working hours. About you: You have 6+ years of experience as a software engineer. You have 3+ years of experience managing software engineering teams. You have experience working cross functionally to build prioritized roadmaps for your teams. You can balance shipping new features, managing tech debt and investing in system improvements. You are hands-on and perform code reviews and bug investigation when needed. You are comfortable writing SQL queries to analyze data and find inconsistencies. You work with your team to ensure that they are consistently producing value and quality software through shorter iterative development cycles. You work with your team to improve the quality of our products, ensuring that they meet product requirements, customer needs, and SLAs. You provide technical leadership to the team and can work with engineers to help guide them into important technical decisions. You have experience working with engineers at different levels and have coached them in their career development. You are customer obsessed, prioritizing their outcomes and experiences Responsibilities: Build and lead a highly engaged distributed team by hiring, supporting, coaching the team to deliver consistently and continuously seek ways to make an impact. Work cross functionally primarily with product, design and support teams to set direction for the team, anticipate strategic and scaling related challenges through thoughtful long term planning Work with your team on the iterative execution of the roadmap and build efficient & transparent processes for consistent and predictable delivery. Coach and mentor engineers on the team to further their professional development. Work with other engineering managers to continuously improve our organization & create a strong sense of ownership, belonging and inclusivity. In the first month, you'll: Get up to speed on our current technical projects Meet every contributor on your team and understand what their areas of expertise are Meet EMs and PMs from other teams to understand what those teams are doing. Work with your team and understand how we do iterative development and the team processes Collaborate with your design and product peers to understand current team priorities. Schedule 1:1’s with your team to get to know them better Within the first 3 months, you'll: Have shipped your first big feature and learned about what worked (and what didn't) Collaborate with the product and design team and deliver quarterly planning Understand how RevenueCat is used by customers and the areas of focus for your team to help build a better customer experience. Work with your team to define milestones and deliverables and ensure that the team is shipping iteratively. Understand the short and long term goals of your team, and help them with their career planning and progression Work with the recruiting team and your peers to hire for the company. Within the first 6 months, you'll: Have established and refined processes to enable shipping fast and reliably Understand the team dynamics and be able to predict team capacity around project execution and are now planning ahead for the team Champion technical improvements and debt reduction alongside feature development Be part of technical discussions and guide the team to come to an optimal solution Within the first 12 months, you'll: Have built domain knowledge and can easily debug, route and prioritize any incoming triage issues Have established clear communication guidelines within the team to enable open and honest communication Have helped bring in the right talent to RevenueCat through interviews, sourcing and screening for candidates who are aligned with our company values Have built trust with the team through relationship building, mentoring and coaching and providing them opportunities and timely feedback to help them grow Have a thorough understanding of how our product works and are able to communicate and guide the team in planning and prioritizing work and finding opportunities What we offer: Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator 10-year window to exercise vested equity options Fully remote and flexible work environment 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning Curious about the interview process? Discover more in our blog post about how we hire and learn tips to help you succeed.

Engineering Manager - MLOps & Analytics

The role of an Engineering Manager at CanonicalAs an Engineering Manager at Canonical, you must be technically strong, but your main responsibility is to run an effective team and develop the colleagues you manage. You will develop and review code as a leader, while at the same time staying aware of that the best way to improve the product is to ensure that the whole team is focused, productive and unblocked.You are expected to help them grow as engineers, do meaningful work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and the community. You will also be expected to be a positive influence on culture, facilitate technical delivery, and regularly reflect with your team on strategy and execution.You will collaborate closely with other Engineering Managers, product managers, and architects, producing an engineering roadmap with ambitious and achievable goals.We expect Engineering Managers to be fluent in the programming language, architecture, and components that their team uses, in this case popular open-source machine learning tools like Kubeflow, MLFlow, and Feast.Code reviews and architectural leadership are part of the job. The commitment to healthy engineering practices, documentation, quality and performance optimisation is as important, as is the requirement for fair and clear management, and the obligation to ensure a high-performing team.Location: This is a Globally remote role. What your day will look like Manage a distributed team of engineers and its MLOps/Analytics portfolio Organize and lead the team’s processes in order to help it achieve its objectives Conduct one-on-one meetings with team members Identify and measure team health indicators Interact with a vibrant community Review code produced by other engineers Attend conferences to represent Canonical and its MLOps solutions Mentor and grow your direct reports, helping them achieve their professional goals Work from home with global travel for 2 to 4 weeks per year for internal and external events  What we are looking for in you A proven track record of professional experience of software delivery Professional python development experience, preferably with a track record in open source A proven understanding of the machine learning space, its challenges and opportunities to improve Experience designing and implementing MLOps solutions An exceptional academic track record from both high school and preferably university Willingness to travel up to 4 times a year for internal events Additional skills that you might also bringThe following skills may be helpful to you in the role, but we don't expect everyone to bring all of them. Hands-on experience with machine learning libraries, or tools. Proven track record of building highly automated machine learning solutions for the cloud. Experience with building machine learning models Experience with container technologies (Docker, LXD, Kubernetes, etc.) Experience with public clouds (AWS, Azure, Google Cloud) Experience in the Linux and open-source software world Working knowledge of cloud computing Passionate about software quality and testing Experience working on a distributed team on an open source project -- even if that is community open source contributions. Demonstrated track record of Open Source contributions What we offer youWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.  Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About CanonicalCanonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Support Engineering Manager

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder-led, profitable, and growing.Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.The role entails Management of a professional support team, including skills development and performance management Operational control, shift scheduling, accountability for key performance indicators (KPIs) Ensures that all customer cases are responded to within the SLA, and in a professional manner Act as the customer escalation contact, and ensure that such escalations are addressed appropriately Accountability for customer satisfaction Contribution to the support knowledge base Continuous improvement to the team's processes and support service delivery Hire, develop and train support team to match business requirements Work with the leadership team to drive growth and transformation initiatives What are we looking for in you Extensive CLI experience with Linux at a technical level (Support, Development, Implementation) Leadership experience, and preferably team management experience Confidence under pressure, with proven track record of high customer focus Preferably fluent in two languages, English being primary one Excellent communication skills (verbal and written) Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies Proven track record of contributing to Open Source projects Software development experience Experience in working in support organizations Hands on experience with Canonical's products What we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.#LI-remote

Senior Engineering Manager

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Lead the delivery of complex engineering projects focused on new product verticals. Break down initiatives into manageable stages with predictable timelines, making clear trade-offs between speed, experimentation, and long-term scalability. Partner closely with product and data to prioritise high-impact work and maximise business outcomes. Foster a 'bottom-up' product environment where your engineering teams are empowered to propose and lead on new products and features. Understand engineering levelling and scale the team by identifying and filling skill gaps, particularly in areas like experimentation, performance, and scale. Collaborate with recruiting to attract and retain top talent aligned with our fast-paced, outcome-driven environment. Monitor team performance proactively, ensuring strong execution and continuous improvement. Support engineers in delivering measurable impact and developing their careers through ownership of key growth metrics. Lead through Engineering Managers. Navigate difficult conversations with clarity and empathy, especially when balancing business urgency with technical quality. Foster a collaborative, high-velocity team culture aligned with company goals. What we're looking for: Proven experience leading multiple engineering teams delivering high-impact, user-facing projects, ideally 4+ years Proven experience leading Engineering Managers Strong ability to operate in fast-paced, experiment-driven environments with clear business metrics Experience scaling teams and aligning them to product and revenue goals Proven ability to track performance and help team members improve output and impact Excellent communication skills, especially in cross-functional environments (product, data, design) Relevant engineering background building scalable SaaS products Experience with growth, experimentation, or conversion optimization is a strong plus Why join us? We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why, Our culture At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. Serving 50,000+ customers (and 80% of the Fortune 500) We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2. Proprietary AI technology Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about our AI Research Lab and the team behind. AI Safety, Ethics and Security AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear: People first. Always. Learn more about our commitments to AI Ethics, Safety & Security. The hiring process: Interview loop with various Senior stakeholders across Engineering. This will consist of 5 separate calls covering: People Management/Talent System Technical Leadership Program Management Cross-Functional Strategy Leadership The process does not need to take long - we can be done in 2-3 weeks. Other important info: Our preference is for this role to based either in-office or remote in the following locations: UK, Germany, Switzerland or Ireland. We may also be able to support remote workers in other locations across Europe subject to compliance and right to work checks. The salary starts at EUR/GBP/CHF 180,000 base + stock option plan. This is full-time employment only - no contractors possible - usually through OysterHR. Everyone at Synthesia gets 25 days of leave + local holidays

Engineering Manager, Managed Services

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder-led, profitable, and growing.We are hiring an Engineering Manager ...This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.Location: This is a globally remote role.The role entails Manage a growing engineering team to optimise the quality and velocity of both development and operations Identify and measure team health indicators Implement disciplined engineering and operations processes Represent the BootStack team with respect to stakeholders, customers, and external teams Ensure proper team focus on priorities, milestones, and deliverables Work to meet service level agreements with customer deployments around the globe Deliver quality managed services in a consistent, timely manner What we are looking for in you Bachelors (or equivalent) education in a technology field Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams Proven experience with OpenStack Demonstrated strong commitment to testing methodologies and maintainable code quality Experience with Linux system administration, Ubuntu/Debian a plus Strong communication and cooperation skills Experience with agile software development methodologies Experience working in and managing distributed teams Technical aptitude for understanding complex distributed systems Experience with cloud topologies and technologies Travel to team and company events and customer meetings, roughly 20% or less What we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.#LI-remote

Engineering Manager - Solutions Engineering

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.The company is founder-led, profitable, and growing.We want to transform the world of software operations by enabling true model-driven operations via next-generation infrastructure-as-code. This will allow companies to run very efficient bare-metal operations for high-performance computing, private cloud, data lakes, AI/ML, and analytics. We need to invent some new technology, and we need to build some new products; we are therefore looking for someone who can lead and inspire a regional software engineering team to fulfill this initiative.The Solutions Engineering team works in close collaboration with our managed infrastructure operations team, which runs many private OpenStack clouds and Kubernetes clusters for customers around the world. This enables us to improve our infra-as-code products based on our own real experience, mirroring that of our users and customers. We work in Python, creating open-source automation capabilities that simplify operations for anybody, anywhere, who is building on Ubuntu.Most of the team's work involves pure Python software development focused on enabling true DevOps workflows. We strive for high quality in both design, documentation, tests, and performance as we enhance operations code packages and Ubuntu itself in order to ensure our platform is the easiest, most robust, and best performing for driving your infrastructure.As an Engineering Manager, your primary responsibility is to the people you lead and support: ensuring that they are growing as engineers, doing valuable work, and finding satisfaction in their career at Canonical. We need someone who can display technical leadership by leveraging a solid background in software development so that they're able to challenge and grow their team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on direction and execution.What you will do Lead and develop a team of Python engineers working remotely in global locations Hiring, coaching, mentoring, feedback, and hands-on career development Demonstrate sound engineering principles by directly contributing code yourself Plan and manage progress on agreed goals and projects Set and manage expectations with other engineering and operations teams Coordinate with management and internal and external stakeholders or customers Advocate for modern, agile software development practices Help develop and evangelize great engineering and organizational practices Grow a healthy, collaborative engineering culture in line with the company values Be an active part of the leadership team and collaborate with other leaders in the organisation Travel globally up to 10% of time for internal and external events Who you are You love developing and growing people and have a track record of doing it You are knowledgeable and passionate about agile software development  You love leading, coaching, and mentoring software developers - especially Python ones You are knowledgeable in cloud computing concepts & technologies You are comfortable administrating Linux servers, including their storage and networking You have hands-on experience with software automation You are organized and want your team to deliver high-quality software in a timely manner You are a lifelong learner Bonus points for You have graduated with a university degree in Computer Science or related software engineering field Having a thorough understanding of modern infrastructure, including OpenStack or Kubernetes Having experience in operations as well as software development Being familiar with the challenges of large-scale, multi-cloud operations Go expertise What we offer colleaguesWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.#LI-remote